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PRIVACY POLICY

Amandine Cagnin is keen to ensure the protection of the personal data of its clients and visitors to the Website. 

This privacy policy aims to explain, in a transparent manner, how your personal data is collected, used, and protected.

 

DATA CONTROLLER

 

Amandine Cagnin

24 rue de la mitrie, 44000 Nantes

amandinecagnin.ceramique@gmail.com

 

DATA COLLECTED

 

The following categories of data may be collected:

    • Information provided by the Client during contact or when placing an order: full name, email address, postal address (shipping and billing), phone number, and payment information.

    • Technical and browsing data collected during the use of the Website (via cookies or similar technologies), subject to your consent.

 

PURPOSES AND LEGAL BASES FOR PROCESSING

 

Personal data is processed for the following purposes:

    • Order processing: managing payments, production, delivery, and after-sales service.

    • Client relationship management: responding to inquiries via email or the contact form.

    • Marketing communications: sending newsletters (subject to your consent).

 

The legal bases for these processing activities are:

    • Performance of a contract (for the sale and delivery of Products);

    • Consent (for newsletter subscriptions and cookies);

    • Legitimate interests pursued by Amandine Cagnin (such as the development of the business and improvement of the Website).

 

DATA RECIPIENTS

 

Your personal data is processed solely by:

    • Amandine Cagnin;

    • Trusted service providers, for the purposes of website hosting, order delivery, and payment processing.

 

In all cases, Amandine Cagnin takes appropriate measures to ensure the security and

confidentiality of your personal data, in accordance with applicable data protection laws.

 

DATA RETENTION PERIODS

 

    • Order-related data: retained for five (5) years from the date of the order (corresponding to the statutory limitation period).

    • Newsletter contact data: retained until the user unsubscribes.

    • Technical data: retained for a maximum of 13 months.

 

Once these periods have expired, the data will be deleted or anonymized, unless a longer

retention period is required by law.

 

DATA SUBJECT RIGHTS

 

In accordance with the General Data Protection Regulation (GDPR) and the French Data

Protection Act ("Informatique et Libertés"), you have the following rights regarding your personal data:

    • Right of access, rectification, and erasure;

    • Right to object to or restrict processing;

    • Right to data portability.

 

These rights may be exercised by sending a written request to: amandinecagnin.ceramique@gmail.com

 

You also have the right to file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) via: www.cnil.fr

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